Hakken
New 2026 optics line is here. Pre-order now

Returns

Not the right optic for your setup? Here's how returns work.

Return window

  • Return unused items within 30 days of delivery for a refund to your original payment method.
  • Items must be in their original packaging with all adapters, caps and accessories.
  • Pre-orders can be cancelled for a full refund any time before they ship.

Defective or damaged items

If an optic arrives damaged or doesn't work, email us within 30 days of delivery with your order number and a photo or short description of the problem. We'll arrange a replacement or refund.

Start a return

Email [email protected] with your order number. We'll send return instructions. Refunds are issued once the item is received and inspected.