Hakken
New 2026 optics line is here. Pre-order now

Support

Questions about an optic, an order or a pre-order? Our team answers every message.

Email us

Write to [email protected]. We reply Monday to Friday, 9am-5pm ET, usually within one business day.

For an existing order, include your order number so we can find it right away.

Before you write

  • Order status and tracking are in your account.
  • Shipping times and costs are on the shipping page.
  • Returns are covered on the returns page.
  • Full specs for every optic are at the bottom of its product page, under Product Information.